Conference Agenda
24th Annual Shingo Prize Conference
As the global economy becomes more tightly knit, The Shingo Prize has emerged as a world standard for operational excellence. Organizations that prove performance at this increasingly higher standard, demonstrate to the world they are capable of competing with the very best. These companies are building lasting cultures based on timeless principles of operational excellence.
Click Here to see the Full Schedule.
with lessons from leading experts who will share how sustainable cultural transformation is achieved through principle-based leadership.
| Pre-Conference Workshops: | Monday and Tuesday, April 30 – May 1, 8 a.m. – 5 p.m. | |
| Opening Social: | Tuesday, May 1, 7 – 9 p.m. | |
| Main Conference: | Wednesday and Thursday, May 2 – 3, 8 a.m. – 5 p.m. | |
| Fireside Chats: | Wednesday, May 2, 6:30 – 9 p.m. | |
| Awards Ceremony/Gala: | Thursday, May 3, 5 – 9 p.m. | |
| Plant Tours: | Friday, May 4, morning half day | |
The Main Conference: What's included:
Opening social, a hot breakfast and lunch both days, keynotes, breakout sessions, networking sessions, best practices, book signing sessions, and more.
The main conference kicks off Tuesday evening, May 1, with the opening social featuring celebrity visits, live entertainment, sports-themed BBQ, book signings, networking, exhibit areas, and more. Then on Wednesday and Thursday, May 2 – 3, conference registrants benefit from dynamic learning sessions and an impressive lineup of lean principle-centered speakers.
This year’s well-balanced program features keynote addresses from CEOs of leading worldwide organizations, plus a great selection of in-depth knowledge sessions from a variety of industry leaders, authors, and Shingo Prize recipients. At your request we’ve added expanded networking opportunities allowing for increased one-on-one time with speakers and fellow conference attendees on various stages of their lean journeys.
Main (2-day) conference $1,350
Register a group of 10 or more, at the same time, and receive a 10 percent discount.
Pre-Conference Workshops:
Optional one- or two-day workshops: Monday and Tuesday, April 30 – May 1.
One Day - $795:
TSP Mapping (Monday, April 30)
TSP Mapping helps an organization visualize alignment of its tools, systems, and principles. By starting at the organizations’ mission, vision, core values, and strategic philosophy, we create a starting point to align key lean principles across the enterprise. Most organizations find it easier to implement lean tools to target immediate gains in the spirit of elimination of waste, but this creates serious problems later on when it becomes time to sustain those efforts. A short-term focus quickly blinds the capabilities on exponential gains of a principle-driven, long-term focus.
The most common missed link between the Shingo model and driving lean principle behavior is understanding the entire alignment of tools, systems, and principles (TSP); being able to map ideal behavior tied to lean principles and how your systems are created to support those principles; and finally how your tools where selectively chosen to support those systems.
Visual Workplace - Visual Thinking (Tuesday, May 1)
A visual workplace is not about buckets and brooms or posters and signs, or, for that matter, kanban or a handful of metrics boards. It is a compelling operational imperative, crucial to meeting daily production goals, central to a company's war on waste, and fundamental to vastly reduced lead times and an accelerated flow. Workplace visuality is the language of excellence made visual and then imbedded into the process of work. Participants will learn the basic definitions, principles, concepts, and tools that are at the foundation of a visual workplace and that drive it as a corporate improvement strategy. Participants will study actual visual solutions, not just from the shopfloor but from across all organization functions, that further your understanding.
Building Systems (Tuesday, May 1)
Participants will learn how to select high impact systems to drive ideal behavior, scientifically experiment with adjusting systems, re-align systems to eliminate work-a-rounds/fire-fighting, and build system reliability (monitor behavior).
Leading with Principles (Tuesday, May 1)
This one day workshop is for senior managers and leaders. Participants will focus on the emerging and changing role of leaders in building the culture of operational excellence based on correct principles. Participants will learn what leaders can do to become more personally centered around the principles of operational excellence and how they can deepen the understanding and application of these principles within their senior leadership teams. Participants will learn how they can effectively communicate, inspire, organize, and hold accountable others in the organization to align the management, work, and improvement systems to drive behaviors consistent with these principles. Participants will learn why these competencies are more important in leading the development of a lean culture than participating directly on Kaizen project teams.
Two Day - $1,595:
Principles of Operational Excellence & Assessment (Monday & Tuesday, April 30 – May 1)
Workshop participants will gain an understanding of the Shingo model and the underlying principles behind The Shingo Prize philosophy and approach. Participants will learn and gain experience in aligning your organizational principles and core values with your systems. There will be group activities that help develop skills in assessing alignment and also how to address misalignments by embedding your principles into your work and management systems.
In addition, participants will develop a comprehensive working knowledge of The Shingo Prize application guidelines, which includes the criteria and methods for assessment of the progress an organization has made in its lean transformation. By completing this training, participants will learn how to use the Shingo model and guidelines to complete internal self-assessment that will clearly identify areas for focus and improvement in the entire organization.
This two-day workshop begins with a comprehensive overview of the Shingo model and its key elements, enabling all participants to reach a common level of understanding. The workshop combines several learning modules with hands-on activities that enhance learning. Participants will be grouped into assessment teams and visit a host facility where you will work through each step of the assessment process: preparation through initial desk assessment, visiting the workplace to observe and interview, team discussion and assessment, and finally creating a feedback report.
Fireside Chat Sessions: Wednesday evening, May 2:
Featuring prominent thought-leaders in a small group setting. Registration is limited.
• Gary Convis, CEO, Dana Holding Company
• Ritsuo Shingo, President, Institute of Management Improvement
Fireside Chat: $295, includes dinner
Awards Ceremony & Gala: Thursday evening, May 3:
Share with us an evening of recognition and enjoyment as we award outstanding companies for their hard work and diligence in becoming operational excellence leaders.
Awards Gala: $125 (conference attendees) $195 (non-conference attendees)
Formal attire or dark suits for men.
Plant Tours: Optional half-day plant tours:
Friday, May 4
Time: 8 a.m. – Noon (including travel time)
• Flightstar has been in operation for 11 years. Flightstar offers a comprehensive suite of maintenance and modification services to support operators of heavy, narrow body aircraft. Currently, Flightstar has full tooling capabilities for Bombardier CRJ, B727, DC9, MD80, B737 and B757 aircrafts and are working towards including additional airframe capabilities.With the support of a highly trained and talented workforce, Flightstar has developed a truly customer-centric culture. As a cohesive group, Flightstar strives every day to achieve the utmost in customer satisfaction. Flightstar is located at Cecil Commercial Center in Jacksonville, Florida.
• Johnson & Johnson Vision Care, Inc., is fully committed to enhancing patients' lives and partnering with eye care professionals. VISTAKON® is the maker of ACUVUE® Brand Contact Lenses, the world leader in soft disposable contact lenses. The ACUVUE® Brand is worn by more people globally than any other contact lens brand. The ACUVUE® Brand is truly transforming the world's vision by providing an outstanding range of contact lens options to meet the vision needs and wants of just about everyone requiring vision correction.
VISTAKON® has built an impressive team by fostering an unyielding dedication to innovative thinking and to maintaining the highest standards in quality. With a workforce of approximately 2,500, VISTAKON® makes ACUVUE® Brand Contact Lenses for people in over 70 countries worldwide.
Through our commitment to our patients and Eye Care Professionals, VISTAKON® will continue to positively affect people's lives by investing in innovation, building the ACUVUE® Brand, inventing new products and fortifying our position as the worldwide leader in vision care. This tour will focus on Lean methodologies in sales and marketing with a brief visit to the manufacturing floor.
Plant Tour: $395
All plant tour participants are subject to prior approval by the tour host who reserves the right to deny approval to any participant. All participants' contact information will be provided to tour hosts. This includes the facilities that host the assessment portion of the Principles of Operational Excellence and Assessment workshop. No laptops, cameras, or bags are allowed, including cell phones or personal devices with camera capabilities. No open-toed/open-heeled shoes or high heels are permitted. Non-English speaking groups should provide their own translator. All participants must have a form of government-issued identification, such as a passport. In some cases, you may be required to sign a non-disclosure form before entering or touring the facility. Participants may be asked to provide proof of citizenship. Tour buses leave on time from the Hyatt Regency Jacksonville. No last-minute substitutions allowed. The Shingo Prize cannot be responsible for events that happen beyond its control, this includes, but is not limited to, delays, cancellations, denied entry, weather, etc.
Watch for updates on our website, on facebook and on twitter, or call us with your questions, ideas, and input.
Full Conference Schedule:
| Monday April 30 | Event |
7 – 8 a.m. |
Registration |
6:30 – 8 a.m. |
Breakfast |
8 a.m. – 5 p.m. |
Workshop: Principles of Operational Excellence, Day 1 of 2 |
8 a.m. – 5 p.m. |
Workshop: Principles of Operational Excellence, Day 1 of 2 |
8 a.m. – 5 p.m. |
Workshop: Principles of Operational Excellence, Day 1 of 2 |
8 a.m. – 5 p.m. |
|
8 a.m. – 5 p.m. |
|
10 – 10:30 a.m. |
Break |
Noon – 1 p.m. |
Lunch |
2:30 – 3 p.m. |
Break |
| Tuesday May 1 | Event |
7 – 8 a.m. |
Registration |
6:30 – 8 a.m. |
Breakfast |
7:30 a.m. – 5:30 p.m. |
Workshop: Principle-Based Assessment, Day 2 of 2 |
7:30 a.m. – 5:30 p.m. |
Workshop: Principle-Based Assessment, Day 2 of 2 |
7:30 a.m. – 5:30 p.m. |
Workshop: Principle-Based Assessment, Day 2 of 2 |
8 a.m. – 5 p.m. |
|
8 a.m. – 5 p.m. |
|
8 a.m. – 5 p.m. |
|
10 – 10:30 a.m. |
Break |
Noon – 1 p.m. |
Lunch |
2:30 – 3 p.m. |
Break |
7 – 9 p.m. |
Opening Social: Entertainment, BBQ, book signings, autographs, networking, exhibits |
| Wednesday May 2 | Event |
6:30 – 8 a.m. |
Registration |
6:30 – 8 a.m. |
Breakfast, networking, exhibits |
8 – 8:15 a.m. |
Welcome – Rusty Patterson, Chairman, Shingo Board of Governors |
8:15 – 8:45 a.m. |
|
8:45 – 9:30 a.m. |
|
9:30 – 10 a.m. |
Break, networking, exhibits |
10 – 10:45 a.m. |
|
11 – 11:45 a.m. |
|
11:45 – 1 p.m. |
Lunch, book signings, networking, exhibits |
12:45 – 1:30 p.m. |
|
1 – 1:45 p.m. |
|
1 – 1:45 p.m. |
|
1 – 1:45 p.m. |
|
2 – 2:45 p.m. |
|
3 – 3:45 p.m. |
|
3:45 – 4:15 p.m. |
Break, networking, exhibits |
4:15 – 5 p.m. |
|
4:15 – 5 p.m. |
|
4:15 – 5 p.m. |
|
6:30 – 9 p.m. |
|
6:30 – 9 p.m. |
|
|
|
| Thursday May 3 | Event |
6:30 – 8:15 a.m. |
Registration |
6:30 – 8:15 a.m. |
Breakfast, networking, exhibits |
8:15 – 8:30 a.m. |
Welcome – Robert D. Miller, Executive Director, The Shingo Prize for Operational Excellence |
8:30 – 9:15 p.m. |
|
| 9:30 – 10:15 a.m. |  Richard Hemsley, RBS Group: Accelerating Transformation |
| 10:15 – 10:45 a.m. | Break, networking, exhibits |
10:45 – 11:30 a.m. |
|
11:45 a.m. – 12:30 p.m. |
|
11:45 a.m. – 12:30 p.m. |
|
11:45 a.m. – 12:30 p.m. |
|
12:30 p.m. – 1:45 p.m. |
Lunch, book signing, networking, exhibits |
12:45 – 1:30 p.m. |
|
| 12:45 – 1:30 p.m. |  Lunch Seminar: Pascal Dennis, Author: The Remedy |
1:45 – 2:45 p.m. |
|
2:45 – 3:15 p.m. |
Break, networking, exhibits |
3:15 – 4:15 p.m. |
|
3:15 – 4:15 p.m. 4:15 – 4:45 p.m. - book signing |
* Special book signing directly after presentation |
3:15 – 4:15 p.m. |
Breakout: Shingo Study Tours |
5 – 5:45 p.m. |
Awards Reception |
6 – 9 p.m. |
Awards Ceremony & Gala |
|
|
| Friday May 4 | Event |
7 – 8 a.m. |
Registration |
7 – 8 a.m. |
Breakfast |
7:30 a.m. – Noon |
Plant Tour: Flightstar |
7:30 a.m. – Noon |
Plant Tour: Vistakon |
Workshop: Shaun Barker, The Shingo Prize for Operational Excellence: TSP Mapping
Workshop: Jake Raymer, The Shingo Prize for Operational Excellence: TSP Mapping
Breakout: Mike Stoecklein: Collaboration on the Application of the Shingo Model In Healthcare
