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|1. Respect Every Individual||6. Embrace Scientific Thinking|
|2. Lead with Humility||7. Focus on Process|
|3. Seek Perfection||8. Think Systemically|
|4. Assure Quality at the Source||9. Create Constancy of Purpose|
|5. Flow and Pull Value||10. Create Value for the Customer|
*The Shingo Model™ and Application Guidelines provide a framework for identifying and evaluating the standard for operational excellence. The Shingo Model™ and Application Guidelines generally do not prescribe one single best method, system or route to attaining operational excellence. Principle-driven organizations are clearly viewed as the best paradigm for achieving operational excellence.