Shingo Model

The Shingo Model


Download the Shingo Model Handbook and/or the Application Guidelines

Download an 11" x 17" poster of the above image.


For physical copies, please e-mail, sold at cost plus shipping.



Guiding Principles  
1. Respect Every Individual 6. Embrace Scientific Thinking  
2. Lead with Humility 7. Focus on Process  
3. Seek Perfection 8. Think Systemically  
4. Assure Quality at the Source 9. Create Constancy of Purpose  
5. Flow and Pull Value 10. Create Value for the Customer  



*The Shingo Model™ and Application Guidelines provide a framework for identifying and evaluating the standard for operational excellence. The Shingo Model™ and Application Guidelines generally do not prescribe one single best method, system or route to attaining operational excellence. Principle-driven organizations are clearly viewed as the best paradigm for achieving operational excellence.