Model & Guidelines

 

The Shingo Model & Application Guidelines.pdf (1MB) (Revision 10/01/2011 - version 6)

 

 

The Shingo Principles of Operational Excellence
1. Respect every individual	6. Embrace Scientific Thinking
2. Lead with humility	7. Focus on process
3. Seek perfection	8. Think systemically
4. Assure quality at the source	9. Create constancy of purpose
5. Flow and pull value	10. Create value for the customer

 

 

*The Shingo Prize model and guidelines provide a framework for identifying and evaluating the standard for operational excellence. The model and guidelines generally do not prescribe one single best method, system, or route to attaining operational excellence. Principle-driven organizations are clearly viewed as the best paradigm for achieving operational excellence.