
As participants of the Shingo Study Tour to China, November 4-8, 2013, you will get a first-hand experience on how the principles of operational excellence are being applied in China. Executives from these facilities, combined with many other experts in China, will share their specific challenges and possibilities for the application of operational excellence in this unique culture. Participants will stay in Shanghai.
Price: $9,200
Includes hotel, plant visits, The Shingo Prize Executive Education Workshop, transportation between company visits, extended time with tour guides and The Shingo Prize instructors, translators, and some meals.
Register three or more and receive a 10 percent discount.
What will you gain from the tour?
INSPIRATION from the many companies that are becoming successful in China at applying lean principles to achieve excellence.
INSIGHT into unique cultural considerations that impact the global competitiveness of a wholly owned western company, a joint venture or a state owned enterprise.
UNDERSTANDING of how the Shingo approach to integrating the principles, systems, tools and techniques of operational excellence can have equal validity in China.
SOLUTIONS that you can apply directly to your current Chinese operations or to assist you in planning for your future expansion opportunities.
Visit some of China’s best operational excellence sites
(companies subject to change)
Autoliv
Autoliv is the worldwide leader in automotive safety, a
pioneer in both seatbelts and airbags, and a technology leader
with the widest product offering for automotive safety. All the leading automobile manufacturers in the world are their
customers. They service them from 80 subsidiaries and joint ventures in 30 countries. The core products manufactured by Autoliv China are steering wheels for the Asian automotive market.
With the Autoliv Production System (APS), Autoliv is engaged in a process of continuous improvement and breakthrough with the aim of being the leader in our industry and progressing each day in satisfying their customer, employee, shareholder, and society expectations.
Autoliv China received a Shingo Silver Medallion in 2011.
Delphi
Leveraging their core technologies, Delphi provides individual components as well as complete systems for the automotive industry and beyond. They are dedicated to providing its customers innovative technology and superior service. As part of that dedication, two world-class research and development centers have been established in Shanghai. More than 1,500 engineers are now working at Delphi China's research and development facilities on engineering projects that support not only automakers in the local markets but also customers in other parts of the world. Delphi's research and development efforts in China have led to earning more than 70 patents in the past few years.
A wide variety of technologies are produced in China, including electrical/electronic architecture; engine management systems and components; heating, ventilating, and air conditioning (HVAC) systems and components, including: condensers, evaporator cores, heater cores, HVAC modules, radiators; and radios, navigation systems, sensors, and other automotive electronics.
Giant Bicycles
Giant was founded in 1972 with a mission: to create better bikes and improve the cycling experience. From the very start, innovation and manufacturing expertise set them apart.
It began with their lightweight chromoly frames. Giant's ability to produce high-quality bikes at an affordable price allowed more riders to experience cycling in a whole new way. Since then, Giant has pioneered advancements in both aluminum and composite engineering. They introduced the first affordable carbon fiber bike, the Cadex 980 C, and revolutionized high-performance road bikes with our Compact Road Design. In mountain biking, Giant's Maestro Suspension established a new level of performance for off-road riding and racing.
Over the last four decades, Giant has grown well beyond its manufacturing roots to become the world's leading brand of quality bicycles and gear. With more than 12,000 retail partners worldwide, they aim to inspire adventure in all riders, from casual to competitive.
Grundfos
Grundfos is one of the world’s largest manufacturers of pumps, providing water for homes, farms, commercial buildings, and industrial uses. Featuring unique stainless steel construction and the latest in electronics, Grundfos pumps are recognized for reliability and value throughout world-wide -- wherever water moves. Grundfos maintains an extensive network of manufacturer representatives, distributors, and dealers to serve customers worldwide.
Baxter Healthcare
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Baxter’s sales in Asia Pacific exceeded US$1.87 billion in 2010. The company’s regional headquarters is located in Shanghai, China, and Baxter employs approximately 7,000 people across the region. It has 12 manufacturing facilities in the region and those facilities are located in Australia, China, India, Japan, Philippines, and Singapore. Baxter’s latest facility is the new bulk production facility for ADVATE in Singapore. Once the facility begins production, ADVATE will be the only recombinant factor VIII therapy produced at three separate locations, providing the unprecedented security of a triple-source manufacturing capability. |
Ingersoll Rand
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In recent years, Ingersoll Rand has transformed itself into a multi-brand commercial products manufacturer serving customers in diverse global markets and away from the capital-intense, heavy-machinery profile of its past.
Today, they are a global diversified industrial firm providing products, services and solutions to enhance the quality and comfort in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and enhance industrial productivity and efficiency. |
GM-Shanghai
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General Motors Company, one of the world’s largest automakers, traces its roots back to 1908. With its global headquarters in Detroit, GM employs 209,000 people in every major region of the world and does business in more than 120 countries. GM and its strategic partners produce cars and trucks in 31 countries and sell and service these vehicles through the following brands: Buick, Cadillac, Chevrolet, GMC, Daewoo, Holden, Isuzu, Jiefang, Opel, Vauxhall and Wuling. GM’s largest national market is China, followed by the United States, Brazil, the United Kingdom, Germany, Canada and Russia. GM’s OnStar subsidiary is the industry leader in vehicle safety, security and information services. |
Your Tour Leader

Robert Miller is executive director of The
Shingo Prize for Operational Excellence
located at Utah State University. Mr. Miller’s
vision and leadership is transforming The
Shingo Prize into an organization known for
thought‐leadership in sustainable enterprise
improvement. His commitment to the
highest standards of excellence are raising
the bar and substantially elevating the stature
of Shingo Prize recipients.
"I can not think of a better way to learn about operational excellence than to participate in a Shingo Study Tour. This experience will change the way that you benchmark a facility, not looking only for tools, but for systems that drive the right behavior."
~ Jose Luis Ordorica, Continental Automotive